Start Time
9:00 AM
End Time
4:30 PM
There will be CPD hours awarded to attendees. Please check directly with your association or awarding body to see how many points they will award.

We are currently experiencing a technical issue with our booking forms.

To secure a place, please contact us on 01 2933650 or email

About this Conference

The upcoming Claims Management Conference will delve into important aspects of the Irish claims landscape, including trends in reputation management claims, highlighted by the case of Wissam Al Mana against Meta Platforms Ireland.

Discussions will extend to nominal damages for data protection infringements, the role of PIAB in data breach cases, the intricacies of CCTV and data access requests and uplift awards. Additionally, the conference will explore the evolution of fraud, legal costs for defendants, updates on Irish product liability, and the latest in case law and insurance reports by the Central Bank.

A word from our conference chairperson


Conference Chairperson & Opening Remarks

Roger Murray SC, Partner, Callan Tansey Solicitors

Trends in Reputation Management Claims in the Irish Courts - Wissam Al Mana against Meta Platforms Ireland

Speaker: Cian Clinch, Partner, Hayes Solicitors

  • Legal Implications of Misuse of Image
  • Rising Litigation Against Big Tech
  • Challenges in Defamation Cases on Social Media
  • Norwich Pharmacal Orders and Unmasking Anonymous Posters
  • AI and Defamation: Emerging Legal Challenges

CCTV and Data Access Requests for Claims Explained & Recent Case Law

Speaker: William McLoughlin Barrister at Law, The Law Library

  • Obtaining  CCTV & evidence
  • Processes for dealing with requests
  • Complying with requests whist protecting the client
  • What practitioners can watch out for
  • Common pitfalls and mistakes practitioners make
  • Using GDPR as a mechanism of discovery
  • Kaminski v Ballymaguire Foods Limited.
  • Is PIAB authorisation needed in PI data-breach cases

Section 150 Letters and Adjudications of Costs

Speaker: Michael Monaghan LLB, Legal Cost Accountant, Abacus Law Cost Consultants

Irish Product Liability Update - What Can You Expect from the New Product Liability Directive?

Speaker: Sarah Reid, Barrister at Law, The Law Library

  • What Is the Scope of the New PLD?
  • What Would Be Considered a Defective Product under the New PLD?
  • Who May Bring the Compensation Claims Under the New PLD?
  • What the future holds for Product Liability Litigation Across the EU
  • Some recent case studies on Irish litigation surrounding medical devices

Case Law Update – Bridget Delaney Appeal

Speaker: Mark Curran, Barrister at Law, The Law Library

  • An examination and analysis of the Supreme Court decision in Delaney v PIAB & Ors

Employers’ Liability, Public Liability and Commercial Property Insurance Report – Central Bank

Speaker: Graham Crowley, Director, Deloitte

  • Trends in the profitability of the EL/PL/Commercial Property sector
  • Trend in the average premium of EL/PL/Commercial Property policies
  • Trend in the claims ratio of EL/PL/Commercial Property portfolios
  • The impact of the Personal injuries Guidelines on settlement costs

The Application of The Judicial Council Personal Injury Guidelines

Speaker: Deirdre O’Sullivan, Senior Associate, Hayes Solicitors LLP

  • Uplift - Awards for Multiple Injuries

The Evolution of Fraud – Continuing and Emerging Threats

Speaker: Rebecca Tierney, Barrister at Law, The Law Library

Settlement Agreements

Speaker:  Wafa Memon, Barrister at Law, The Law Library

Who Should Attend?

The conference content and advice will relate to all involved directly or indirectly in the claim’s management and Personal Injury processes from solicitors, barristers, regulators, government departments, semi-state agencies, insurers, employers, healthcare professionals, corporate firms and consultants to name just a few.


Roger Murray SC
Joint Managing Partner, Head of Medical Negligence Dept, Callan Tansey Solicitors
Michael Monaghan
Director, Abacus The Law Costs Consultants
Conor Duff
Barrister at The Bar of Ireland
Sarah Reid BL
Mark Curran BL
Barrister at Law
William McLoughlin BL
The Law Library
Rebecca Tierney
Barrister at Law, The Law Library
Graham Crowley
Director, Deloitte
Cian Clinch
Partner, Hayes Solicitors
Deirdre O’Sullivan
Senior Associate, Hayes Solicitors LLP




Normal Rate @ €575 + VAT.

Please note the early bird discount can close sooner than expected once a certain number of places fill up, therefore your prompt booking is strongly advised to avoid disappointment.