Start Time
9:15 AM
End Time
3.45 PM
There will be CPD hours awarded to attendees. Please check directly with your association or awarding body to see how many points they will award.

We are currently experiencing a technical issue with our booking forms.

To secure a place, please contact us on 01 2933650 or email

About this Conference

This one-day conference will highlight key management, compliance and governance issues that are unique to the public sector in Ireland. We will look at management issues such as how to continue to innovate and collaborate in a hybrid world, change management issues and how to handle them and the importance of mentoring in the public sector and how to do it right. We will also cover administrative law, accountability, ethics and governance, and GDPR issues in the context of the public sector.

This conference will be of great interest to those in management and leadership positions within the public sector in Ireland.

Our online events have received fantastic feedback, with attendees praising the interactive elements, presentation quality (recorded in hi-definition and available post-event) and presentation slides. Our public sector events also give you the opportunity to submit questions anonymously and receive real life practical guidance from experienced professionals.

A word from our conference chairperson


Conference Chairperson & Opening Remarks

Brendan Barrett, Communications Consultant

Managing a Hybrid Workforce

  • Hybrid working and company culture
  • What is important now?
  • Consequences for leadership development
  • Co-creation: The next stage in the evolution of hybrid

Alan Lyons, Chartered Psychologist, C. Psychol., Ps.S.I., KinchLyons

Administrative Law – Principles and Practices

  • Fair procedures and  decision making - the Courts’ view of public bodies
  • Recent developments  - considering important case law
  • Emerging issues in litigation and identifying organisational vulnerabilities

Sharon Dillon Lyons, BL, The Law Library

Ethics and Governance for Public Sector Organisations

  • Role of management and leaders
  • Accountability and compliance
  • Governance examples
  • Risk management

Brian Gleeson, Acting Chief Executive of Wicklow County Council

GDPR – Key Information for Public Sector Organisations

  • GDPR context
  • 7 data protection principles
  • Key role and personnel
  • Sanctions and Compensation
  • Offences and Liability

Kate Colleary, Director Pembroke Privacy, Country Leader – IAPP

Grievances and Investigations – Employment Law Essentials

  • Disciplinary procedures- Statutory Requirements
  • Procedures and dismissals
  • Requirements for complains and grievances
  • The importance of clear findings in reports

Liz O’Donovan, Senior HR Business Consultant, Voltedge Management Ltd

Importance of training and development for staff

  • Improving performance and productivity
  • Retention and Growth Strategies
  • Important and Essential Skills

Fredericka Shepherd, Managing Director & Co-Founder, Voltedge Management Ltd

Dealing with Difficult People, Behaviours, and Conflict Resolution

  • What defines a difficult person?
  • Understand aggressive, assertive, and passive behaviours
  • Dealing with negative people
  • Dealing with conflict

Mary Cullen, Managing Director - Insight HR

Effective Mentoring Practices

  • What is Mentoring and why is it important in public sector organisations?
  • Creating an effective mentoring model and agreement
  • Building Trust, Confidentiality and Structure with a Mentoring Agreement
  • Common Challenges & Conducting the Mentoring Relationship

Amanda Kirk, National Manager EI Mentor Network at Enterprise Ireland

Change Management

  • How to become a change agent
  • Plan, position, change
  • Resistance to change – how to handle resistant staff
  • Developing a culture of change

Mary Cullen, Managing Director - Insight HR

Who Should Attend?

This event would be very relevant to those in management, supervisory and positions of authority within public sector organisations, government departments, local authorities, ETB’s (Education Training Boards), AHB’s (Approved Housing Bodies), County councils etc.


Brendan Barrett
Sharon Dillon Lyons BL
Barrister at Law, The Law Library
Kate Colleary
Director of Pembroke Privacy, Country Leader of IAPP
Fredericka Sheppard
Co-Founder and Managing Director (Joint) Voltedge Management
Mary Cullen
Managing Director, Insight HR
Alan Lyons
Chartered Psychologist, C. Psychol., Ps.S.I., KinchLyons
Brian Gleeson
Interim Chief Executive at Wicklow County Council
Liz O’Donovan
Senior HR Business Consultant, Voltedge Management Ltd
Amanda Kirk
National Manager EI Mentor Network at Enterprise Ireland


Early Bird Rate: €435 + VAT (LIMITED OFFER)

Full rate €535 + VAT

Please note the early bird discount can close sooner than expected once a certain number of seats fill up, therefore your prompt booking is strongly advised to avoid disappointment

Discounts available for bookings of 3 or more.