Start Time
9:00 AM
End Time
4:30 PM
DELIVERY
Online
There will be CPD hours awarded to attendees. Please check directly with your association or awarding body to see how many points they will award.

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To secure a place, please contact us on 01 2933650 or email linzi@cmgevents.ie

About this Conference

The insurance sector is facing significant change. Advances in AI, evolving legal and regulatory requirements, increasing cyber threats and growing customer expectations are creating new challenges for insurers, brokers and risk professionals.

This conference will examine the key risk, legal and technological developments shaping the industry in 2026. Through practical case studies, expert insight and real-world examples, attendees will gain a clearer understanding of emerging risks, legal developments and the impact of AI on insurance operations, decision-making and customer outcomes.

A word from our conference chairperson

Agenda

Conference Chairperson & Opening Remarks

Tim Brennan, Managing Associate, Byrne Wallace Shields LLP

The Insurance Market in 2026: Pressures, Priorities and Emerging Risk

Litigation Trends and Developments in the Insurance Sector

Speaker: Sarah Murphy, Partner, A&L Goodbody LLP

  • Recent notable cases (aircraft lessor, Motor Finance Litigation in the UK recommission arrangements)
  • Representative actions + impact for insurers
  • How the imminent Civil Justice Reform Bill 2025 may impact insurance disputes
  • Third party funding update (the Government seems set against legislation but law reform due to report early 2026 and may give further impetus to change)
  • FSPO trends in the insurance sector
  • New EU Product Liability Directive to be implemented by December – risks and opportunities for insurers

Fraud, Financial Crime and Suspicious Claims Activity

Speaker: Ronan Guckian, Head of Ireland, Association of Corporate Investigators &Snr Investigator MetLife

  • Current fraud risks across insurance products and functions
  • Red flags in claims, customer interactions and internal processes
  • The challenge of increasingly sophisticated fraud methods
  • Strengthening awareness, reporting and escalation
  • Balancing fraud prevention with fair customer treatment

Underinsurance, Inflation and Cover Adequacy

Speaker: Trevor Kelly, BSc. (Hons) Building Surveying, MSCSI, MRICS, BDMA InsTech, CDip L.A, Insurance Claim Solutions

  • Why underinsurance remains a major issue in the current market
  • Inflation, rebuild costs and sums insured under pressure
  • Customer misunderstanding and disputes around adequacy of cover
  • The role of brokers, insurers and claims teams in managing this risk
  • Practical ways to improve clarity and reduce future problems

Cyber Exposure, AI Risk and Insurance Response

Speaker: Laura Vickers, Director of Insurance – Radius Insurance Solutions

  • Why cyber remains a major concern across the market
  • AI-enabled fraud and emerging operational risk
  • New exposures for insurers, brokers and customers
  • Product, claims and governance issues arising from digital risk
  • Practical steps firms are taking to respond

Geopolitical Instability, Business Interruption and Market Exposure

Speaker: Simon MacAllister, Partner, EY-Parthenon

  • How global instability is affecting insurance risk and pricing
  • Political violence, supply chain disruption and knock-on exposure
  • Business interruption concerns linked to wider global events
  • What brokers and insurers need to consider in a less stable world
  • Translating major headlines into practical insurance relevance

Policy Clarity & Claims Recovery Mastery

Speaker: Tim Brennan, Managing Associate, Byrne Wallace Shields LLP

  • Spotting and closing hidden coverage gaps in commercial policies, including Cyber, Property, and D&O.
  • Understanding how Irish courts interpret key policy phrases; helping advisers avoid unexpected claim refusals.
  • Negotiating bespoke endorsements and tailored clauses.
  • Clarifying complex triggers of coverage for long‑tail or multi‑year liabilities.
  • Managing the tripartite relationship between the insured, insurer, and panel defence counsel during indemnity disputes.
  • Responding effectively to reservation‑of‑rights letters and initial repudiations and shifting the burden back onto the insurer.
  • Compiling and presenting sophisticated business interruption calculations to secure maximum financial recovery after major operational losses.

AI and Context-Led Claims Fraud Detection

Speaker: Alex Johnson, VP - Insurance Industry Lead, Quantexa

  • Beyond traditional fraud indicators - The limitations of rules-based analytics in a changing fraud landscape
  • Embedding party intelligence - moving beyond a single view of claim to a single view of claim party
  • The role of data quality - enabling AI models to support earlier detection of suspicious claims
  • Know your opponent analytics - uncover hidden supplier and synthetic frauds
  • Balancing fraud prevention with fair customer outcomes - ensuring regulatory compliance, transparency, explainability and governance

Who Should Attend?

This conference will be relevant to insurance professionals working across insurers, brokers and intermediaries, including claims handlers, underwriters, compliance professionals, conduct risk teams, fraud and financial crime teams, customer service and operations managers, complaints handling teams, product and governance professionals, sales and advisory staff, and senior managers with responsibility for claims, customer outcomes, risk and market oversight.

Speakers

Tim Brennan
Associate, Byrne Wallace Shields LLP
Sarah Murphy
Partner, A&L Goodbody LLP
Ronan Guckian
Head of Ireland, Association of Corporate Investigators & Snr Investigator, MetLife
Trevor Kelly
BSc. (Hons) Building Surveying, MSCSI, MRICS, BDMA InsTech, CDip L.A, Insurance Claim Solutions
Laura Vickers
Director of Insurance – Radius Insurance Solutions
Simon MacAllister
Partner, EY-Parthenon

Price

SAVE 100.00 EURO BY BOOKING THE EARLY BIRD RATE OF €475 + VAT per Person – Normal Rate @ €575 + VAT.

Please note the early bird discount can close sooner than expected once a certain number of places fill up, therefore your prompt booking is strongly advised to avoid disappointment.

CMG Events Conference Discount

  • 10% discount for the third delegate booked or subsequent bookings thereafter from the same company.